Question 1

What is Tickz?

Accepted Answer

Tickz is a mobile-first event ticketing platform for South Africa. Tickets live inside the Tickz app instead of as a forwardable PDF, which makes them resistant to resale and fakes. Attendees pay no booking fees, and organizers run their events end-to-end themselves.

Question 2

When does Tickz launch?

Accepted Answer

Tickz is pre-launch. Join the waitlist and we'll email you the moment it opens — both for people who want to attend events and for organizers who want to sell tickets.

Question 3

How does Tickz stop ticket resale and scalping?

Accepted Answer

A scannable ticket only renders inside the Tickz app on the account that owns it. There's no static PDF or screenshot that works at the gate, so there's nothing to resell at a markup or fake. If you want to give a ticket to a friend, you transfer it securely through the app.

Question 4

Do attendees pay booking or service fees?

Accepted Answer

No. The price you see is the price you pay — no booking fees, no service fees, no 'convenience' charges at checkout. Ever.

Question 5

Can I transfer a ticket to a friend?

Accepted Answer

Yes. You can transfer a ticket securely to another person through the app, up until it's scanned. Because the transfer happens inside Tickz, there's no resale scam risk.

Question 6

What does Tickz charge organizers?

Accepted Answer

Tickz takes a small share of your net profit — nothing on gross sales, no listing fees and no per-ticket surcharge. We only earn when your event makes money.

Question 7

What can organizers manage on Tickz?

Accepted Answer

Everything for your event: ticket types and pricing, artists, vendors, crew, check-in and real-time sales. It's hands-off from us and fully in your control.

Question 8

What kinds of events can use Tickz?

Accepted Answer

Festivals, concerts and live music, club nights, sports, theatre, comedy, conferences, food and craft markets, art shows and more — any event that sells tickets.

Question 9

Is there an app, or is it a website?

Accepted Answer

Both. You can browse and buy on the web, but the scannable ticket lives in the mobile app — that's what makes it secure. Tickz is mobile-first, not a desktop site with an app bolted on.

Question 10

How do I become an early organizer on Tickz?

Accepted Answer

Tell us about your events on the organizer page. We're onboarding a small group of launch organizers first and will be in touch to get you set up.

Everything you want to know about Tickz

Be first through the gate.